Full Time, Permanent
Posted 9 months ago

Are you looking for your next role in hospitality? 

We’re hiring a Front Office Team Leader who will be responsible for reception, reservations, telephone services, checking guests in/out, cashiering and auditing for our client, who is one of the world’s leading hotel companies. 

As a Front Office Team Leader, you’ll deliver exceptional customer service ensuring all guests have a memorable experience, ultimately bringing our clients’ brand to life. 

About the Role: 

This role is based in Sydney and is Full-Time. Your main responsibilities will include, but are not limited to: 

  • Leading, coaching and driving the Front Office team to succeed, with support from Front Office Leaders. 
  • Manage reception and administration tasks 
  • Perform check in and check out duties  
  • Take and manage guest bookings 

Key Qualifications & Attributes: 

Our client is looking for someone with at least 6 months experience in a Front Office/Reception role, with experience in leading, supporting and driving a team. Other key attributes include: 

  • Qualifications in Hotel Management and/or Business Administration related field preferred. 
  • Excellent Communication skills, bilingual or multilanguage skills are advantageous. 
  • Ability to inspire passion, enthusiasm and positivity in the team to drive an engaged and winning culture. 
  • Ability to work in a fast-paced environment and prioritise workload. 
  • Flexibility with working hours – nights, weekend and public holidays shifts might be required. 

This role will be a good fit for you if… 

  • You are looking for work in Hospitality 
  • You would prefer shift-based work 
  • You have great communication skills and enjoy working with the public

These roles are targeted at candidates living with disability.

Apply Online! 

To apply for this role, please email a copy of your resume and a short cover letter to MFenwick@scia.org.au or complete the form below. 

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