Full Time, Permanent
Posted 7 months ago

We’re looking for a positive and enthusiastic Front Office Agent to join our client, one of the world’s leading hotel companies, based in Cairns.

Our Client’s hotel is located only 5 minutes’ drive from Cairns Airport, a popular retreat for both holidaymakers and business guests.

About the Role: 

This role is in Cairns and is Full Time. Your main responsibilities will include, but are not limited to: 

  • Welcoming hotels guests providing a memorable experience.
  • Take and manage guest bookings and up-selling opportunities.
  • Be a trusted contact for all guests, helping them wit anything from billing, to providing local knowledge.
  • Handle cash and credit card transactions.
  • Check in and out guests, including managing safety deposit boxes.
  • Stay one step ahead of guest needs; record and act on preferences.

Key Qualifications & Attributes: 

Our client is looking for someone with 1-year previous experience in a Front Office or Guest Service position. Other key attributes include: 

  • Fluency in English – extra language skills are great, but not essential
  • Full Australian Driver’s Licence
  • Excellent communication skills
  • Ability to prioritise and work in a fast-paced environment
  • Flexibility to work weekends and evenings across a 7-day roster

This role will be a good fit for you if… 

  • You are looking for work in Hospitality 
  • You would prefer shift-based work 
  • You have great communication skills and enjoy working with the public 

These roles are targeted at candidates living with disability.

Apply Online! 

To apply for this role, please email a copy of your resume and a short cover letter to MFenwick@scia.org.au or complete the form below. 

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