We’re looking for a positive and enthusiastic Front Office Agent to join our client, one of the world’s leading hotel companies, based in Cairns.

Our Client’s hotel is located only 5 minutes’ drive from Cairns Airport, a popular retreat for both holidaymakers and business guests.

About the Role: 

This role is in Cairns and is Full Time. Your main responsibilities will include, but are not limited to: 

• Welcoming hotels guests providing a memorable experience.
• Take and manage guest bookings and up-selling opportunities.
• Be a trusted contact for all guests, helping them wit anything from billing, to providing local knowledge.
• Handle cash and credit card transactions.
• Check in and out guests, including managing safety deposit boxes.
• Stay one step ahead of guest needs; record and act on preferences.

Key Qualifications & Attributes: 

Our client is looking for someone with 1-year previous experience in a Front Office or Guest Service position. Other key attributes include: 

• Fluency in English – extra language skills are great, but not essential
• Full Australian Driver’s Licence
• Excellent communication skills
• Ability to prioritise and work in a fast-paced environment
• Flexibility to work weekends and evenings across a 7-day roster

This role will be a good fit for you if… 

• You are looking for work in Hospitality 
• You would prefer shift-based work 
• You have great communication skills and enjoy working with the public 
   

These roles are targeted at candidates living with disability.

Apply Online! 

To apply for this role, please email a copy of your resume and a short cover letter to MFenwick@scia.org.au or complete the form below.