We’re hiring Customer Service Representatives to join multiple disability-friendly clients across in all major cities.

We have part-time and full-time opportunities available with employers who offer flexible working conditions.

About the Roles: 

Your main responsibilities will include, but are not limited to:

•  Managing incoming calls and customer service inquiries
  
• Generating sales leads that develop into new customers
• Identifying and assessing customer needs
• Provide accurate information and offering complaint solutions
• Keep records of customer interactions, process customer accounts and file documents

Please note that responsibilities will differ per individual role.

Key Qualifications & Attributes: 

To succeed in this role, you will need to have strong communication skills and good time management. Other key attributes include:

• The ability to multi-task
• Good attention to detail
• Active listener, empathetic and good at problem-solving
• Experience using CRM systems is advantageous

This role will be a good fit for you if… 

– You’re looking for a role working with the public.
– You’re looking for a job with flexible working conditions
– You’re a people-person who enjoys making connections and building relationships

These roles are targeted at candidates living with disability.

Apply Online! 

To apply for this role, please email a copy of your resume and a short cover letter to MFenwick@scia.org.au or complete the form below.